Carrabba’s Italian Grill president Michael Kappitt touched on a universal truth for restaurants. “We have competitors everywhere,” he says. But that’s where the generalizations end. There are four independents for every multi-unit Italian brand in the country.
Maria Trabocchi never planned to be in the restaurant industry. But when her husband, chef Fabio Trabocchi, opened regional Italian establishment Fiola in 2011, she agreed to help him until the business took off.
Tony Mantuano has become a household name in Chicago. Recognized as the celebrated chef-owner of Spiaggia, the critically acclaimed Italian restaurant celebrating 35 years on Michigan Avenue. The restaurant has been nominated for Outstanding Restaurant in America five times by the James Beard Foundation and holds one Michelin Star, with guide inspectors noting, “History isn't just on offer, it's celebrated here.
Patrons of any restaurant, whether it’s pizza, fast casual, or fine-dining, expect a few things in exchange for their loyalty and their dollars. First, tasty food. Second, attentive service. Third, WiFi.
In the restaurant industry, where concepts often burn out in less than a year, making it to five years—or even a decade—is a monumental feat. The Old Spaghetti Factory is celebrating its 50th anniversary in 2019.